We are open as usual but we are still working remotely. Please email us for all sales, technical support and order queries. [email protected] or use the contact us page.
Delivery
Your order will generally be dispatched on the same working day as receipt of payment is received before 2pm. We ship via DPD with tracking.
When you place an order, it's often better to provide us with your mobile telephone number instead of your landline number. This is so we can give it to our courier, who will then text you your exact time and date of delivery, even down to the hour it will be delivered.
Please be aware: All the delivery prices listed below are inclusive of VAT to the UK. All other countries will not be charged VAT. *All spa covers and chemicals can only be shipped to UK mainland, please call for a shipping quote for all other delivery destinations.*
SPA COVERS: Unfortunately due to the size of spa covers and the costs to send them they are not included within the free shipping method over £100. Shipping covers are charged at £24.00 with a 1-2 day service when ready, stock covers due to Covid-19 take around 14 days from order to be shipped, custom covers 10-12 weeks from date of order.
| Region | Cost & Delivery Time |
| Delivery to England, Wales & Scotland (Excluding Scottish Highlands & Islands) |
Order values over £100 - Free (DPD Next working day) DPD Standard Saturday delivery - £7.80 (free on orders over £100) DPD Next working day Pre-10:30 - £16.80 |
| Scottish Highlands & Islands | Delivery to the Scottish Highlands & Islands (Up to 20 kgs), Prices are doubled when over 20 kgs. DPD 2-3 days - £25.62 |
| Northern Ireland | Delivery to Northern Ireland (Up to 20 kgs), Prices are doubled when over 20 kgs. Economy delivery 2-3 days - £17.94 |
| Isle Of Scilly | Delivery to Isles of Scilly (Up to 20 kgs), Prices are doubled when over 20 kgs. DPD 2-3 days - £21.35 (ex. VAT) |
| Republic Of Ireland | Delivery to the Republic of Ireland (Up to 20 kgs), Prices are doubled when over 20 kgs. DPD 2-3 days - £15.00 (ex. VAT) |
| Isle of Man | Delivery to the Isle of Man (Up to 20 kgs), Prices are doubled when over 20 kgs. DPD 2-5 days - £25.20 (ex. VAT) |
| Jersey & Guernsey | Delivery to Jersey & Guernsey (Up to 20 kgs), Prices are doubled when over 20 kgs. DPD 2-5 days - £25.20 (ex.VAT) |
| Delivery to Belgium, France, Germany, Luxembourg & Netherlands. |
Delivery 2-3 days - £15.00 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Czech Republic, Slovakia, Italy & Spain (Mainland). | Delivery 2-5 days - £22.42 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Switzerland | Delivery 2-5 days - £48.04 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Austria & Denmark | Delivery 2-5 days - £18.15 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Iceland, Norway & Serbia | Delivery 4-6 days - £68.32 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden | Delivery 4-6 days - £29.36 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Canary Islands: Gran Canaria, Tenerife, La Palma, Lanzarote, Fuerteventura, La Gomera, El Hierro. | Delivery 4-6 days - £82.20 ex.VAT (up to 5kgs), £118.49 ex.VAT (up to 10kgs), £192.15 ex.VAT (up to 20kgs), |
| Bulgaria, Greece, Latvia, Lithuania, Romania. | Delivery 4-9 days - £38.43 ex. VAT (up to 20kgs), Price doubles when over 20 kgs |
| Balearic Islands: Majorca, Minorca, Ibiza, Formentera, Cabrera. | Delivery 4-6 days - £32.03 ex. VAT (up to 20kgs), Price doubles when over 20 kgs. |
| Cyprus | Delivery 4-6 days - £79.00 ex.VAT (up to 5kgs), £117.43 ex.VAT (up to 10kgs), £194.29 ex.VAT (up to 20kgs). |
| United Arab Emirates, Bahrain, Qatar. | Delivery 4-9 days - £122.76 ex.VAT (up to 5kgs), £186.81 ex.VAT (up to 10kgs), £256.20 ex.VAT (up to 15kgs), £320.25 ex. VAT (up to 20kgs). |
| Turkey, Russia & Malta. | Please call us for a quote. |
| USA | Delivery Via UPS 4-5 Days - £75.00 ex.VAT (up to 20kgs), Price doubles when over 20kgs. |
| Worldwide Shipping | We can ship parts worldwide. If your country is not listed above then please contact us for a shipping quote. |
